Transform your Business with

Yellow Pay Logo

Payment Solution | Card Acceptance, B2B, Bank & Mobile Transfers

Financial Analysis | Dashboards | APIs

Regulated and Licensed by the Central Bank of Kenya as a Payment Services Provider

Transform Your Business with Yellow Pay

Welcome to Yellow Pay, your gateway to a more streamlined and cost-effective way of making payments and exchanging funds online. We are thrilled to introduce our innovative payment platform, designed to revolutionize the way you conduct financial transactions. With Yellow Pay, you can expect a comprehensive range of features and the peace of mind that comes from being regulated and licensed by the Central Bank of Kenya as a Payment Service Provider.

Why Choose Yellow Pay?

At Yellow Pay, we believe in simplifying financial transactions and offering you the best possible experience. Here's why you should choose Yellow Pay for all your payment needs

Payment Solutions

Seamlessly send and receive payments with our user-friendly platform.

Conduct transactions quickly and securely, whether you're paying bills, making purchases, or sending money to friends and family.

Card Acceptance

Easily accept card payments from customers, expanding your business's payment options.

Provide convenience to your customers while enhancing your revenue streams.

B2B Transactions

Simplify business-to-business transactions with Yellow Pay's robust B2B solutions.

Enjoy faster and more efficient invoicing, payment processing, and reconciliation.

Bank & Mobile Transfers

Facilitate bank transfers and mobile money transactions effortlessly.

Move funds between accounts and devices with ease, saving you time and effort.

Financial Analysis

Gain valuable insights into your financial transactions and spending patterns.

Make informed decisions to optimize your financial strategy.

Dashboards and APIs

Access customizable dashboards and APIs to tailor your payment experience.

Integrate Yellow Pay into your existing systems and workflows seamlessly.

Security You Can Trust

Yellow Pay is proud to be regulated and licensed by the Central Bank of Kenya, ensuring compliance with the highest industry standards. Your funds are held securely in Tier-1 banks, providing you with peace of mind and confidence in our platform's reliability.

Experience the Future of Payments

Don't miss out on the opportunity to transform your business with Yellow Pay. Sign up today and start enjoying the benefits of a smarter payment solution. Your financial transactions will never be the same again.

KYC Requirements

Registered Business / Limited Company
  • Certificate of Incorporation
  • Company KRA PIN
  • Latest Filed Annual return/CR 12
  • ID/Passport of Directors
  • KRA PIN of Directors
  • Certificate of registration
  • Latest Filed Returns/CR 12
  • Partnership KRA PIN
  • ID/Passport of Directors
  • KRA PIN of Directors
Sole Proprietorship / Freelancers
  • ID/Passport
  • Business Permit/Business Certificate
  • Business Registration

Frequently Asked Questions

We have compiled a list of frequently asked questions to help you navigate our payments service application. If you have a question that is not answered below, please contact our support team for assistance.

General Questions

A - Yellow Pay was authorized by the Central Bank of Kenya to operate as a Payment Service Provider in August 2022 after undergoing a rigorous vetting process.

A - The founder of Yellow Pay had a vision to pioneer a sophisticated online payment platform for business economies. He undertook research that focused on the Kenyan and East African market to understand what current payment options were available to merchants from different backgrounds. This included government payments, utilities, and the opportunity to pay without incurring heavy costs. Yellow Pay is a ONE STOP SHOP for business payments intended to solve all payment challenges within one platform.

A - Yellow Pay is a simple but effective payment solutions platform. It integrates all payment channel methods (bank transfers, mobile money, card payments) into a single platform to enable one to make and receive payments in an instant, seamless, and secure way.

A - Yellow Pay is for everyone. Sole traders, freelancers, startups, small, medium, and large enterprises all have great benefits from using Yellow Pay. They work hand in hand with tier 1 banks and government agencies to provide secure services.

A - Yellow Pay's platform allows individuals to better manage their payments and streamline their business operations. This promotes convenience, accountability, and transparency in business operations, especially in all departments, from operations and logistics to finance, and includes director safeguards too.

A - Yellow Pay has no sign-up or subscription costs, although the platform charges per transaction value of transactions done via the platform.

A - Yellow Pay supports a wide range of payment types, including bank transfers, mobile money transfers, and online internal payments.

A - You can only use one email address once to open an account with Yellow Pay.

A - Yes, Yellow Pay takes security and privacy very seriously. We use the latest security protocols to ensure that your personal and financial information is protected at all times.

A - Yes, you can click this link here Reset to reset your password.

A - You can sign up for Yellow Pay by visiting our website and clicking on the "Sign Up" button. You will be asked to provide some basic information, including your name and email address.

A - After all the required details and documents have been provided and verified, the platform is open within 1 to 2 hours.

A - Yellow Pay cannot access client funds, and the funds can only be accessed and utilized by the client's authorized personnel.

A - Yes, we provide PDF and CSV file download options for the transaction records.

Using Yellow Pay

A - To send money with Yellow Pay, log in to your account and click on the "make a payment" button. Select how you want to pay from the options provided. You will be asked to enter the recipient's information and the amount you wish to send.

A - Yellow Pay uses payment links that can be sent to clients to receive money into the platform. Under payment links, you can choose various channels of payment like: Yellow Pay Transfer, Card Payment, Mobile payment, and Bank transfer. You can also top up your Yellow Pay account using Bank Transfer and Mobile Transfer by use of your account Reference.

A - Our payments are in real time unless there are delays for which you will be notified in advance.

A - An OTP is valid for 10 minutes.

A - Check your network connection to ensure you can receive email. You can also choose to resend OTP to ensure that it works. If it doesn't work after this, contact support Here.

A - Our transaction costs are on our website Here.

A - Once a transfer has been initiated, it cannot be cancelled. Please ensure that you have entered the correct recipient information and amount before confirming the transaction.

A - Unfortunately, as of now, we cannot reverse or refund transactions that have been sent to the wrong recipient. Please ensure that you have entered the correct recipient information before confirming the transaction.

A - You can check the status of your transfers by logging in to your account and navigating to the "Payments" tab. You will be able to see the status of each transfer.


A - If you encounter any problems with Yellow Pay, please contact our support team for assistance. You can reach us by our email or via phone at 020 7800 701.

A - Our support team is available 09:00 - 17:00, Monday to Friday, to assist you with any issues or questions you may have.

A - Our support team aims to respond to all inquiries within 24 hours. However, response times may vary depending on the volume of requests we receive.